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1. Place the boxed item(s) in the area where the assembly/installation is to occur and ensure there is ample space for your installer to un-pack and assemble it.
2. Arrange for pets and children to be in a separate area during the completion of your project.
3. Ensure that your installer will have ample access to a power outlet within 200ft of the project area
2. Arrange for pets and children to be in a separate area during the completion of your project.
3. Ensure that your installer will have ample access to a power outlet within 200ft of the project area
We are pleased to offer various purchasing options from one of our preferred partner's online stores
1. How are projects priced?
The price you see advertised online is a firm no-haggle price for the service offered...it's the price you will pay...these are not estimates. You may also want to include add-ons to your service such as moving boxes so be sure to go through your request in detail before submitting it. Some limitations apply (such as product selected on-line not matching what's actually on-site), but those can be reviewed in our terms of service section
2. How does scheduling work? Will I be able to schedule my service before placing my order?
Click the calendar icon below the quote on this page to set a scheduling preference. But don't forget to go the next page and click BOOK NOW to confirm your order.
The actual appointment confirmation happens between you and the provider directly after the request has been placed online.
3. Can I make changes to my appointment?
Absolutely. However, there are limitations regarding rescheduing & cancellations. See the 'Matching & Cancellation Policy' page for more details.
4. Who do I contact if I have questions about an appointment?
Once your request has been matched with preferred provider from our Expert Marketplace, all future communications about the service will be between you and the provider directly. You will be provided with a contact number to reach them in the event you have any questions, comments or concerns once the appointment has been confirmed by them.
5. Is service available in my area?
Experts are available in all major metropolitan markets across US and Canada. See the LOCATIONS section for more details.
6. How does billing work?
Your saved card will be authorized (but not charged) for the full price of the service(s) based upon the quote shared once the request has been SUBMITTED. All charges are applied to the credit card on file only after a successful match has been made and your appointment has been confirmed. If more than 14 days has passed since you placed your order, your stored card on file will be deleted and you may be invoiced after that point.
7. Who are the experts sent to complete the project? Have they been fully vetted?
We only partner with well established service providers with a proven track record of performance and reliability. We require full background checks and ensure that whoever is sent to your home or office is skilled in the service requested.
8. What are your customer service hours of operation?
Office hours are Monday-Saturday, 9am to 5pm PST
The price you see advertised online is a firm no-haggle price for the service offered...it's the price you will pay...these are not estimates. You may also want to include add-ons to your service such as moving boxes so be sure to go through your request in detail before submitting it. Some limitations apply (such as product selected on-line not matching what's actually on-site), but those can be reviewed in our terms of service section
2. How does scheduling work? Will I be able to schedule my service before placing my order?
Click the calendar icon below the quote on this page to set a scheduling preference. But don't forget to go the next page and click BOOK NOW to confirm your order.
The actual appointment confirmation happens between you and the provider directly after the request has been placed online.
3. Can I make changes to my appointment?
Absolutely. However, there are limitations regarding rescheduing & cancellations. See the 'Matching & Cancellation Policy' page for more details.
4. Who do I contact if I have questions about an appointment?
Once your request has been matched with preferred provider from our Expert Marketplace, all future communications about the service will be between you and the provider directly. You will be provided with a contact number to reach them in the event you have any questions, comments or concerns once the appointment has been confirmed by them.
5. Is service available in my area?
Experts are available in all major metropolitan markets across US and Canada. See the LOCATIONS section for more details.
6. How does billing work?
Your saved card will be authorized (but not charged) for the full price of the service(s) based upon the quote shared once the request has been SUBMITTED. All charges are applied to the credit card on file only after a successful match has been made and your appointment has been confirmed. If more than 14 days has passed since you placed your order, your stored card on file will be deleted and you may be invoiced after that point.
7. Who are the experts sent to complete the project? Have they been fully vetted?
We only partner with well established service providers with a proven track record of performance and reliability. We require full background checks and ensure that whoever is sent to your home or office is skilled in the service requested.
8. What are your customer service hours of operation?
Office hours are Monday-Saturday, 9am to 5pm PST
