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Quick Actions
New Requests (not yet submittied)
Requests for service can only be done online at HandyBuddy.com and we do not accept requests over the phone. Phone agents are only available to discuss in-process service requests. Thank you.
After you have searched and found the particular service you need from our site and have clicked the QUOTES & SERVICE button, you will be prompted for your zip code. Enter you zip to see if we have availability for that service in your area. If service is available, you will proceed to the quote page itself. If nobody is available and/or we don't offer that service in that area, you will be notified via an error message below the your entry.
When you get a quote, you can select an appointment preference right above the HIRE AN EXPERT > button. If you have already received your quote but not yet submitted your request, you will have an opportunity on the checkout page to specify your appointment preference again.
Usually this means your debit/credit card issuer is declining the authorization. Please contact your issuer. If you are still having issues, please share a screenshot of the error message and send to our support desk at service@myhandybuddy.com
Please submit a Special Request and be sure to share a link of the product online.
We don't charge saved cards on file until the job has been completed. We only authorize your card when you submit a request. There are no other means to submit a request without having a saved (and authorized) card on file.
The best way to speak with a HandyBuddy representative about a request prior to it being submitted is to chat with a live agent.
Existing/In-process Requests
Please login to your HandyBuddy account. The status is shared on your Orders page. Please be patient while our Service Desk matches you with a suitable provider from our Expert Marketplace. We will send you email and SMS with status updates as they occur.
Login to your HandyBuddy account and make the request from your order status page.
Please contact your matched service provider. Their contact info was shared with you via email and SMS once the match was confirmed with the provider.
Please contact our Escalation Desk and be sure to include all details of your issue(s).
Please login to your HandyBuddy account, "cancel" the service but request that we assign a different provider rather than cancel entirely.
At this time, we cannot change the payment method saved on file since it was already authorized. Thank you.
Completed Requests
Please contact our Escalation Desk and be sure to include all details of your issue(s).
You can email our finance team: finance@myhandybuddy.com
Please go to the page where you got your quote and submit the review there.
Still need help? Try FAQS or
How To Locate The Service You Need
Start by searching our site's extensive online service catalog to find your exact project. Locate the search box on top right of every page. Or you can use the LINKS on the navigation menu (top of page) to locate the service you need an expert for. Once you have found the service you neeed online, click the QUOTES & SERVICE button to begin...
How To Determine If We Offer Service In Your Area
Enter Your Zip.
After you click the QUOTES & SERVICE button associated with the service you found, a zip code modal will appear for you to enter your zip code. If we don't offer service in your area, we will notify you right below the zip code box.
If service is available in your area, you will automatically proceed to the Quote page with a message that says "We service this Location" right below your city, state as displayed in the menu bar right below our logo.
How To View a Quote and Schedule A Request
Get a Quote.*
On each Quote page, you will see a fixed-price for your project -- this is not an estimate. The actual price for the service depends on your location and the options and/or ADD-ONs you select.
Schedule.
Click the calendar widget right below the quote. The first available date will be first date you can select. This is the date that will be shared with the provider. They will contact you to confirm your actual appointment date.
*Note that agents are unable to provide quotes in chat or over phone. In addition, you must submit a request online as agents cannot take requests over the phone either.
How To Submit a Request
After you've gotten your quote and have chosen a scheduling preference, you're ready to get matched with a certified local expert. Simply Click the HIRE AN EXPERT > button to proceed and click BOOK NOW to finish up.