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Frequently Asked Questions

New Requests (not yet submittied)

Existing/In-process Requests

Completed Requests

Still need help? See our How-To Guide below or   


How-To Guide

How To Locate The Service You Need

Start by searching our site's extensive online service catalog to find your exact project.  Locate the search box on top right of every page. Or you can use the LINKS on the navigation menu (top of page) to locate the service you need an expert for.  Once you have found the service you neeed online, click the QUOTES & SERVICE button to begin... 

Can't find what you're looking for? Submit a special request.

Enter Your Zip.

After you click the QUOTES & SERVICE button associated with the service you found, a zip code modal will appear for you to enter your zip code. If service is available in your area, you will automatically proceed to the Quotes & Service page.

If we don't offer service in your area, we will notify you right below the zip code box.

How To View a Quote and Schedule A Request

Get a Quote.*

On each Quote page, you will see a fixed-price for your project -- this is not an estimate. The actual price for the service depends on your location and the options and/or ADD-ONs you select. 

Schedule.

Click the calendar widget right below the quote. The first available date will be first date you can select. This is the date that will be shared with the provider. They will contact you to confirm your actual appointment date. 

*Note that agents are unable to provide quotes in chat or over phone.  In addition, you must submit a request online as agents cannot take requests over the phone either.

How To Submit a Request

After you've gotten your quote and have chosen a scheduling preference, you're ready to get matched with a certified local expert. Simply Click the HIRE AN EXPERT > button to proceed and click BOOK NOW to finish up.

Login.

At the top of every page is a link to the login page (it's also in the footer). Login to your HandyBuddy account and look for the request on your account summary page.

Cancel.

Under the status (in the "My Requests" section, you will see a link to "Cancel Service ?" Click that link and it will take you to the page where you can submit the cancellation.